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Magnetech Corporation

sales@magnetechcorp.com    Phone: (248) 426-8840 or (248) 348-8806      Fax: (248) 888-9537

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POLICIES

Shipping Charge Policy

 Shipping charge on all online orders is included and listed on receipt. Shipping charge on purchase orders or phone orders can be charged to customer shipping account if the order is $200 or more.

International Shipping Policy

While ordering online, if the international shipping rate is incorrect, please call us at 248-426-8840 or send an email request to sales@magnetechcorp.com for ordering.

Bulk Order Policy

For large quantity orders, please call us at 248-426-8840 or send an email request to sales@magnetechcorp.com for discount rates and special pricing.

Order Cancellation Policy

  • Custom Products Only

Sorry, custom-made products can't be cancelled.

  • Made-to-order Products Only

Sorry, made-to-order products can't be cancelled.
Made-to-order products includes any standard DC electromagnets that are out of stock, all DC power supplies, AC electromagnets, flux generators, demagnetizers, and some special electromagnets like Tri-pole, Opposite Pole, Auto Release, High Temperature, V Block, High Rate, Special, and Push-Pull electromagnets.

  • Standard In-Stock Electromagnets

Standard In-Stock Electromagnets are shipped as quickly as possible, so it is difficult to cancel an order. If you  wish to cancel the order, we will attempt to stop it from being shipped. If the order has already been shipped, the cancellation policy no longer applies and it becomes subject to our return  policy.

Return Policy

  • Custom Products Only

Sorry, custom-made products can't be returned or exchanged.

  • Made-to-order Products Only

Sorry, made-to-order products can't be returned or exchanged.
Made-to-order products includes any standard DC electromagnets that are out of stock, all DC power supplies, AC electromagnets, flux generators, demagnetizers, and some special electromagnets like Opposite Pole, Auto Release, High Temperature, Bi-Polar, Thru Hole,V Block, Nickel Plated, High Rate, Special, and Push-Pull electromagnets.

  • Standard In-stock Electromagnets Only

We are committed to serve customers in the best of our knowledge. We guarantee the performance of our products for designed functions, but not customer's applications. In case of returning those standard in-stock electromagnets, please call us to get a return material authorization number (RMA) before returning. Parts must not be used and in re-sellable condition (e.g. leads not trimmed, contact surface not scratched). Return must be made within 30 days of purchasing. There will be 50% restocking charge on all returned goods. There is no any refund on shipping cost. Any return without RMA No. will be rejected and returned to sender.

Warranty Policy

Any physical, visible damage on products during shipping is warranted only upon customer receiving products. Customer must contact Magnetech Corp. by either phone or email to report any damage immediately.

Limited product warranty is good for 6 months on electrical components. Any physical wear-out is not warranted. Customer is responsible for all shipping cost for warranty replacement.

All products from Magnetech Corp. are designed and manufactured for certain intended industrial applications. Magnetech can only warrant functions of products, but not applications. Magnetech Corp. does not warrant any results of custom applications.

Sales Policy

All sales are in US Dollars.  Magnetech Corp. reserves the right to refuse or cancel an order for any reason including quantities available, or pricing errors, or payment problems, or competition reasons.

All purchase orders with terms must meet $200 minimum requirement. Any orders less than $200 must go through online order or phone order paid by credit cards or PayPal account with shipping charge added on.

Payment Terms

All online orders and credit card orders are pre-paid.

For domestic originations, all written purchase orders are Net 30 upon credit approval for standard products and 50% prepay for custom products and made-to-order products.

For international originations, all written purchase orders are pre-paid.